How can we help you?
Support tickets, updates, training and a direct line to us – all in one place. Pick your topic below or get in touch directly.
The right channel for every question.
From support tickets to training – pick the right channel and we'll take care of it promptly.
Create a support ticket
Have a question or found an issue? Use our ticketing system for a simple, traceable way to reach us.
Create ticketUpdate portal
Want to update your OT1000 or StarTIME 2 to the latest version? Visit our update portal.
Go to update portalBook training
Need training? Fill in the form with the relevant details and we'll get back to you promptly.
Request trainingOther inquiries
Have a question about a product, an order or anything else? Send us a message – we'll get back to you promptly.
Send requestStart remote support
Our support team needs to look at your screen? Download the pcvisit customer module – we'll use it to set up a secure remote support session together.